From last-minute changes to unclear expectations, managing the customer relationship is just as important as delivering great work. Setting clear expectations from the first quote to final handover. H
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The right tools can dramatically speed up work while improving the final result. From sanding systems to dust extraction and spray equipment, this session explores the gear decorators swear by to boos
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Careers in the trade are increasingly starting to be seen as the way forward – but what do Gen Z really think about joining the trade? Has the rise of influencers in the trade shifted perceptions for
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How tradespeople can stand out in a crowded market. Why branding matters even for small local trade businesses. Social media, vans, uniforms and websites – turning everyday visibility into marketing.
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Exploring how the trades are using platforms like Instagram, TikTok and LinkedIn to turn everyday projects into new business opportunities. Which platforms work best for tradespeople - and how to choo
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Charging properly for your skills and time. Calculating your true costs - materials, overheads, labour and downtime. Avoiding under-pricing and competing only on price. Presenting quotes professionall
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Building the next generation while strengthening your business. Finding the right apprentice: recruitment tips and what to look for beyond qualifications. Training, mentoring and retention – turning a
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This session looks at how decorators can turn everyday jobs into powerful marketing content. What kinds of posts attract attention and generate enquiries. Simple ways to photograph and film your work
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Why specialising can make your business stronger. The benefits of focusing on a specialist area such as renewables, bathrooms or smart homes. How to spot profitable niches in your local market. Market
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Taking the leap from working alone to employing staff. When to make your first hire – the financial and workload signals that it's time. Managing people for the first time: culture, expectations and a
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Discover how to use Making Tax Digital for Income Tax (MTD IT) to fully digitalise your trade business and set it up for growth. Using this year's updates to tax reporting as a launchpad to modernise
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Discover how the trades can use video marketing to grow their business. The types of videos that attract customers – from before-and-after transformations to quick how-to tips. Simple ways to film and
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